Duct cleaning services, success stories

The Healthy Home is a leading company in the Middle East, specializing in innovative technologies, services and products for ecological sanitation.

The challenge

The company provided a variety of cleaning and disinfection services for different types of environments, such as homes, healthcare facilities, commercial spaces and transportation. Its catalog of services was extensive and diverse. However, the challenge arose from not being able to include the cleaning of air conditioning systems, including air ducts.
They often failed to fully meet their clients’ expectations, which sometimes led to the loss of specific clients or projects.

Strategy

After contacting Tecai (Teinnova), our team of experts showed interest in understanding the needs of healthy housing, investigating the type of facilities, customers and the constraints affecting them. After analyzing your situation, we present a duct cleaning system tailored to your specific requirements.
From that moment on, constant communication was established to ensure the success of this new service for its customers.

Achievements

Business growth: The Healthy Home has quadrupled its turnover in the last four years, thanks to the implementation of new machinery, process improvements and its expansion into various markets in the Gulf region, such as the United Arab Emirates, Saudi Arabia and Kuwait.

Customer loyalty: Customer loyalty has grown, thanks to regular cleaning services and the advantage of offering comprehensive facility maintenance. To date, they have cleaned and serviced more than 18,000 air conditioning units in the region.

Attracting new customers: The inclusion of duct cleaning in its offering has attracted new customers, who have also requested other cleaning services previously available.